Privacy Policy

The data controller responsible for your personal data is [COMPANY NAME], operator of Meta Trader GPT (metatradergpt.com). For any privacy-related inquiries, you may contact us at: [email protected].

We collect the following types of information when you interact with Meta Trader GPT:

• Information you provide directly: full name, email address, phone number, country of residence, and any other information you enter in our contact or registration forms.

• Automatically collected information: IP address, device type, operating system, web browser, pages visited, time spent, clicks, and other platform usage metrics.

• Cookies and similar technologies: we use cookies, tracking pixels, and similar technologies to improve your experience and analyze traffic. This includes the Meta (Facebook) Pixel to measure the performance of our advertising campaigns.

• Ad interaction data: if you reach our platform through an ad on Meta (Facebook or Instagram), we may receive attribution data related to that ad.

We use your personal data for the following purposes:

• Service delivery: to contact you, send you the requested information, and manage your request for access to our platform or educational content.

• Commercial communications: to send you information about our services, updates, relevant educational content, and special offers, always with your consent or based on our legitimate interest.

• Analysis and improvement: to understand how users interact with our platform and improve our services, content, and user experience.

• Advertising and retargeting: to show relevant ads on platforms like Meta (Facebook/Instagram) and measure the effectiveness of our advertising campaigns through the Meta Pixel.

• Legal compliance: to fulfill our legal obligations and resolve any disputes that may arise.

The processing of your data is based on the following legal bases:

• Consent: when you check the acceptance box on our forms or expressly agree to our communications.

• Contract performance or pre-contractual measures: when processing is necessary to respond to your request or provide the requested service.

• Legitimate interests: for platform behavior analysis, service improvement, and fraud prevention.

• Legal obligation: when we are required by law to retain or process certain data.

We use cookies and similar tracking technologies to improve your experience and measure platform performance. These include:

• Essential cookies: necessary for the basic operation of the platform (session, security, preferences).

• Analytics cookies: we use tools such as Google Analytics or Meta Pixel to analyze user behavior and improve our services.

• Advertising cookies: the Meta Pixel (Facebook Pixel) allows us to measure ad conversions, create custom audiences, and show relevant ads on Meta platforms.

• Preference cookies: to remember your language and configuration preferences.

You can manage your cookie preferences from your browser settings. Please note that disabling certain cookies may affect platform functionality.

Meta Trader GPT uses the Meta Pixel (formerly Facebook Pixel) to measure the effectiveness of our advertising on Meta platforms (Facebook and Instagram). This technology allows us to:

• Track actions you take on our website after seeing an ad on Facebook or Instagram.

• Create custom audiences to show more relevant ads to people with similar interests.

• Measure the performance of our advertising campaigns.

The data collected by the Meta Pixel is processed according to Meta's Data Policy. You can opt out of interest-based advertising in your Facebook account settings or at https://www.facebook.com/settings/?tab=ads.

For more information on how Meta uses your data, please review Meta's Privacy Policy at https://www.facebook.com/privacy/policy/.

We do not sell your personal data to third parties. However, we may share your information with:

• Service providers: companies that help us operate our platform, such as web hosting services, email marketing tools (such as Mailchimp, ActiveCampaign, or similar), CRM, and data analytics. These third parties may only use your data to provide services to us and are contractually required to protect your information.

• Meta Platforms (Facebook/Instagram): through the Meta Pixel, for the advertising purposes described in the previous section.

• Competent authorities: when we are legally required to disclose information, such as in response to a court order or legal requirement.

• Acquirers in case of merger or acquisition: if [COMPANY NAME] is acquired or merged with another company, your data may be transferred to the new owner.

We require all third parties that process your data to adopt appropriate security measures and to only process your data according to our instructions.

Some of our service providers may be located outside your country of residence, including countries outside the European Economic Area (EEA). In such cases, we ensure that appropriate safeguards are in place, such as:

• Standard Contractual Clauses approved by the European Commission.

• Adequacy decisions by the European Commission.

• Recognized privacy certifications or frameworks.

You may request more information about the specific safeguards applied to each transfer by contacting us through the privacy email address provided.

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, accounting, or reporting obligations. The criteria determining the retention period include:

• Registration and account data: while your account is active and up to 3 years after its cancellation.

• Commercial communication data: until you withdraw your consent or object to the processing.

• Analytics and cookie data: typically between 13 and 26 months, depending on the tool used.

• Transaction records: as required by applicable law (generally between 5 and 10 years).

Depending on your country of residence, you may have the following rights regarding your personal data:

• Right of access: you may request a copy of the personal data we hold about you.

• Right to rectification: you may request the correction of inaccurate or incomplete data.

• Right to erasure ("right to be forgotten"): you may request the deletion of your personal data under certain circumstances.

• Right to restrict processing: you may request that we restrict the use of your data in certain situations.

• Right to data portability: you may request to receive your data in a structured, commonly used format.

• Right to object: you may object to the processing of your data when it is based on our legitimate interest.

• Right to withdraw consent: when processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

• Right to lodge a complaint: you may file a complaint with the data protection authority in your country.

To exercise any of these rights, contact us through the privacy email address provided. We will respond to your request within a maximum of 30 days.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, accidental disclosure, or destruction. These measures include data encryption in transit (HTTPS/TLS), role-based access controls, regular security audits, and incident response procedures. However, no Internet transmission system or electronic storage is 100% secure. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately at [email protected].

Our platform is not directed to persons under 18 years of age and we do not knowingly collect personal information from minors. If you are a parent or legal guardian and believe your child under 18 has provided us with personal data, please contact us immediately so we can delete that information.

We may update this Privacy Policy periodically to reflect changes in our data practices, applicable legislation, or our services. When we make material changes, we will notify you by posting the new version at metatradergpt.com/privacy and, if possible, through an email notification. The date of the last update will always be indicated at the top of this document. We recommend reviewing this Policy periodically.

If you have questions, comments, or requests related to this Privacy Policy or the processing of your data, you may contact us at:

Email: [email protected]

Company: [COMPANY NAME]

Country: [COUNTRY]

If you are not satisfied with our response, you have the right to file a complaint with the competent data protection authority in your country of residence.